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10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

635 River Road, Gatlinburg, Tennessee, United States, 37738
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Queen Room Two Queen Beds
Max:
4 persons
400 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
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King Room
Max:
2 persons
400 sq. feet 
Bed options:
1 King-size bed
Heating
Air conditioning
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Junior Suite Two Queen Beds Balcony
Max:
6 persons
400 sq. feet 
Bed options:
1 King-size bed
Heating
Air conditioning
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Transportation Tips

Transportation Options

City Centre
Gatlinburg3700 ft
Airports
McGhee Tyson (TYS) 48.8 mi
Asheville Regional (AVL) 85.5 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Fireplace

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Laundry
  • Shops/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Jacuzzi

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Hotel Location

635 River Road, Gatlinburg, Tennessee, United States, 37738
Map view
635 River Road, Gatlinburg, Tennessee, United States, 37738
Nearby
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
1400 ft
115 Historic Nature Trail
Gatlinburg Space Needle
1500 ft
Convention Centre
Gatlinburg Convention Center
1600 ft
908 Parkway
Ripley's Haunted Adventure
1400 ft
Museum
Hollywood Star Cars Museum
1400 ft
Ski Lift
Gatlinburg SkyLift Park
1500 ft
919 Parkway
Amazing Mirror Maze
1600 ft
Museum
Christ in the Smokies Museum and Gardens
800 ft
424 River Rd
Mysterious Mansion
1200 ft
800 Parkway
Ripley's Believe It or Not Gatlinburg
900 ft
Gallery
Smoky Mountain Art Gallery
1100 ft
Museum
Gatlinburg Pinball Museum
1100 ft
716 Parkway # 37838
World of Illusions
1700 ft
742 Parkway
Gatlinburg First United Methodist Church
1400 ft
Church
St Mary's Catholic Church
1700 ft
Ski Area
Ober Gatlinburg
1900 ft
Museum
Ripley's Believe It or Not
1300 ft
904 Parkway
Ripley's Moving Theater
1400 ft
Restaurants
Dunkin'
1300 ft
812 Parkway Ste 106 Ste 106
LeConte Deli Ober Gatlinburg
1300 ft
1001 Parkway Suite 2
Slice Pizza Bakery
1400 ft
117 Historic Nature Trl Arcadia
Hot Diggitty Dawg
1700 ft
968 Parkway Suite 14
Auntie Anne's
1300 ft
762 Parkway
Maypops
1400 ft
754 Parkway
Mayfield Dairy Bar
1600 ft
738 Parkway Ste 1
Subway
2200 ft
223 Historical Nature Trail
Donut Friar
3400 ft
634 Parkway Ste 15 The Village

Guest Reviews & Ratings

What Guests Are Saying?
84%
loved it & would return
8.4/10
Great
Rooms
7.7
Location
9.0
Service
8.3
Dining
8.0
Guest reviews
8.4/10
based on 3 reviews
8.8
8.8/10 based on 554 reviews
Laura
United States, March  2024
9.2/10

I had a wonderful getaway at this hotel! The rooms were clean and spacious, and the staff was incredibly helpful and professional. The location is fantastic, with everything within walking distance. The dining experience was top-notch, worth every penny. The facilities were excellent, offering everything I needed for a comfortable stay.

Rooms
9.0
The rooms were spotless and featured a huge comfortable king size bed, overlooking the scenic Pigeon Forge River. They were far superior to other places I've stayed.
Service
9.0
The service was exceptional, with the staff being both professional and friendly. They really took care of any requests we had, making us feel right at home.
Location
9.0
The location couldn't be better, with the downtown area just steps away. Despite heavy rain, the amenities like the fire pit and hot tub offered a cozy retreat. The staff even went the extra mile to ensure a pleasant stay.
Dining
10.0
The dining experience was outstanding, offering delicious made-to-order options that exceeded expectations. It was definitely a highlight of our trip.
Facilities
9.0
The facilities were excellent, with everything from room service to commercial services readily available. The beautiful lobby with a cozy fireplace added to the overall charm of the hotel.
Herb
United States, November  2023
7.8/10

My stay at the hotel was a bit of a mixed bag. On the positive side, the room was set up with a crib as requested, and we got a better rate than advertised online at the front desk. However, there was a gross smell that lingered in the room.

Rooms
6.0
Walking into the room was a mix of pleasant surprise and disappointment. It was great to see the crib all set up as requested, and the rate I got at check-in was a pleasant surprise. However, there was a noticeable gross smell in the room that detracted from the overall experience.
Service
9.0
The service here was excellent. The staff was friendly and readily available whenever we needed anything. It reminded me of the outstanding service I once experienced at the Hilton Garden Inn on River Road.
Location
9.0
The hotel's location was a definite highlight of the stay. Being just one block over from Gatlinburg's main strip and the chair lift at Ober Gatlinburg made it so convenient to explore the area without needing to constantly use our car.
Dining
7.0
While the dining options were overall satisfactory, the self-service breakfast felt a bit pricey compared to other hotels that offer complimentary continental breakfasts. Nonetheless, the dining experience was still good, and the food quality was outstanding.
Facilities
8.0
The hotel's facilities were top-notch and ensured a comfortable stay overall.
Art
United States, July  2023
7.8/10

I truly enjoyed my stay at the Hilton Garden Inn. The room I had was a suite with a separate living area from the king bed and a large bath, overlooking a rushing trout stream from the balcony. It was very clean and well-appointed with all the necessary amenities, although it felt a bit small for a Hilton Garden Inn. The location was ideal, being perfect - nice and quiet yet super close to all Gatlinburg attractions and restaurants.

Rooms
8.0
The room was lovely, with a balcony that overlooked a rushing trout stream. It was a suite with a separate living area from the king bed and large bath, very clean and well-appointed with coffeemaker, hairdryer, refrigerator, desk, and more.
Service
7.0
The service at the Hilton's Great American Grille was friendly and helpful. Although there was a slight issue when I asked for a better location, the staff was ultimately accommodating. Room service, shops, and laundry services were all convenient.
Location
9.0
The hotel's location on River Road, right behind the main Parkway, allowed me to easily walk to all the downtown attractions and restaurants in Gatlinburg. Additionally, it was within walking distance to great shopping areas and restaurants. The trolley service in town and the proximity to the Smoky Mountains made exploring the area a breeze.
Dining
7.0
The dining experience was satisfactory. While the hot buffet offered great options like omelettes, bacon, and potatoes, the fact that it was not complimentary was a bit unexpected. The price for breakfast seemed slightly high for the caliber of the hotel.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, including a mall, shops, restrooms, and a laundry service.
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Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room